Dr Rebecca Ryder Gynaecology

Privacy Policy — Dr Rebecca Ryder Gynaecology

At Dr Rebecca Ryder Gynaecology, safeguarding your personal and health information is a core part of how we deliver care. This document outlines how we handle your information, what you can expect from us, and how to raise any concerns.

Overview of Our Privacy Approach

We follow Australian privacy legislation to ensure your personal details are collected, stored, and used responsibly. This policy outlines:

  • The types of personal information we gather

  • How we obtain and protect that information

  • The reasons we may share your details

  • Your rights to access and update your information

  • How to raise a privacy concern

  • When we may need to share data internationally

What We Collect

We may collect personal and sensitive information, including:

  • Basic details: name, address, contact information, date of birth

  • Health identifiers: Medicare number or other unique identifiers

  • Clinical information: medical history, treatment details, and health-related data

How Information Is Gathered

We typically collect your information in the following ways:

  • Directly from you when you fill out forms or speak with our team

  • From family members or individuals responsible for your care

  • From other healthcare providers, or third parties where legally allowed

How We Use and Share Your Information

Your information is used to ensure the best care and efficient service. This includes:

  • Coordinating your clinical care and liaising with other medical professionals as needed

  • Communicating with you about appointments, results, or follow-up care

  • Meeting obligations under health legislation (e.g., reporting notifiable diseases)

  • Performing administrative tasks such as billing and records management

We will only share information externally if:

  • It is required for your ongoing care

  • We are legally obliged to do so

  • You have provided specific consent

Accessing or Updating Your Records

You are entitled to request access to your personal records or ask for corrections. There may be a small fee for retrieving this information — if so, we will let you know the cost beforehand.

To make a request, please contact:

Practice Manager
Dr Rebecca Ryder Gynaecology
Suite 317 Ramsay Specialist Centre, 212 Newdegate St, Greenslopes QLD 4120

Raising Concerns or Complaints

We’re committed to handling your information with care and transparency. If you believe your privacy has been compromised, please contact our Practice Manager directly. All complaints are reviewed thoroughly, and we aim to respond within 30 days.

If you’re dissatisfied with our response, you may escalate your concern to the Office of the Australian Information Commissioner:
www.oaic.gov.au | 1300 363 992

Overseas Disclosures

While uncommon, your information may be shared overseas in situations such as:

  • Continuity of care with an international provider

  • Transfer of records from outside Australia

  • With your explicit permission or if legally required

Communication Preferences

We may contact you via phone, text message, or email. Appointment reminders or updates may be sent electronically. Ongoing digital communication (especially via email or SMS) will only occur with your consent. Please note, email correspondence is not encrypted, and confidentiality cannot be guaranteed via this method.

Website Use and Visitor Data

When you visit our website, we may collect general browsing data such as the type of browser, device, pages visited, and referral source. This information helps us understand site traffic and improve user experience. No identifiable personal information is collected through this process.

Policy Updates

This privacy policy may change over time as our practice evolves or in response to legal or technological developments. We recommend checking this page periodically for the most current version.